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Samsung ready to exchange defected Note 7 bought in Russia from unauthorized dealers

Earlier, the headquarters told TASS there had been no official sales of Galaxy Note 7 in Russia

© EPA/LYNN BO BO

SEOUL, October 13. /TASS/. The Russian division of Samsung Electronics is ready to exchange Galaxy Note 7 smartphones bought in Russia from ‘grey market’ dealers, a source from the company’s Seoul headquarters told Tass on Thursday.

"The Russian service center (Samsung) is also ready to exchange Note 7 bought in Russia unofficially," the source said of the flagship Galaxy Note7 that are massively recalled because of battery problems making the phones catch fire.

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Russia recommends not using Samsung Galaxy Note 7 during flights

Earlier, the headquarters told TASS there had been no official sales of Note 7 in Russia.

Samsung Electronics representative Mikhail Goryunov told TASS earlier that the company offers Russian owners of Samsung Galaxy Note 7 smartphones, received through pre-orders or purchased outside Russia, to contact the company’s representative office in Russia to replace smartphones with other models or top get a refund.

On September 2, the company announced it was massively recalling the Galaxy Note 7 worldwide following reports that the phones can catch fire while charging. Samsung’s losses amounted to some $1 billion as a result. Later Samsung announced that the trouble had been cured, and the company began exchanging the earlier purchased Note 7 with new ones. However, as it was found out later, the problem persisted. On October 11, Samsung Electronics announced that it stopped production of its Galaxy Note 7.

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