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MOSCOW, October 11. /TASS/. The Russian Federal Air Transport Agency recommends not using Samsung Galaxy Note 7 smartphones on airplanes during flights. According to the Agency’s press release, the decision was made due to recent cases of the smartphones overheating and in some cases catching fire.
The Agency also asks not to turn on, charge or use Galaxy Note 7 at the airports, as well as not to put the smartphones in the baggage.
The Agency noted that this recommendation applies to all smartphones of this model regardless of the country or origin and the date of acquisition, including devices, acquired or replaced after September 2, 2016.
The recommendations will remain in force until the designers and manufacturers of Samsung Galaxy Note 7 eliminate defects of these potentially dangerous smartphones.
Samsung Electronics offers Russian owners of Samsung Galaxy Note 7 smartphones, received through pre-orders or purchased outside Russia, to contact the company’s representative office in Russia to replace smartphones with other models or top get a refund, the company representative Mikhail Goryunov told TASS on Tuesday.
"Samsung Electronics offers to replace Galaxy Note 7 smartphones with Galaxy S7 or S7 edge with a difference in the cost of the devices compensated and a promotional discount code for 3,000 rubles for all purchases in all brans stores in Russia. The owners also will be able to receive a full refund," Goryunov said.
On September 2, Samsung announced massive recall and suspension of sales of Galaxy Note 7 smartphones due to problems detected with smartphones’ batteries - the devices could overheat and in some cases catch fire or explode spontaneously. The company suffered losses of about $1 bln.
On October 11, Samsung Electronics said it has permanently ceased production of the high-end Galaxy Note 7 smartphones, noting that the company is "putting consumer safety as top priority.".