SOCHI, June 03. /ITAR-TASS/. Russian President Vladimir Putin intends to give instructions to his presidential staff and government to give aid to refugees from southeast Ukraine and residents from the Russian Republic of Crimea who have some difficulties with receiving Russian citizenship over problems with residence registration.

Russian Human Rights Commissioner Ella Pamfilova reported to the president about problems of refugees and Crimean residents on Tuesday.

“I will instruct the presidential staff so that they will help fulfil all our proposals jointly with government,” Putin said.

According to estimates of experts whom Pamfilova trusts Crimea and the Russian Crimean federal city of Sevastopol have around 50 thousand people who want to receive Russian citizenship, but cannot do this yet, because they lack permanent residence registration on the peninsula. The ombudsman noted that information in databases of resident registration offices which were passed to the Federal Migration Service was outdated for 20-25 years. In her words, people had to prove the fact of their residence in Crimea in court that was also quite difficult.

As for problems of refugees from south-eastern Ukrainian regions, Pamfilova noted that their inflow started growing, but they did not receive aid everywhere in Russian regions. “According to my information, the inflow of people from the east (Ukraine) started growing and they came not only to border regions (Russia), but even to Yekaterinburg. At some places local authorities give a quicker response, at some other places they are absolutely indifferent. People are helping, but there is no system. It seems to me that an urgent program is needed, a systemic one how to receive these people, how to employ them and etc,” she said.

The Russian human rights commissioner was bewildered with a response of Western countries which turned “numb, dumb and blind” over a humanitarian disaster in southeast Ukraine. “There (in the combat action zone) a humanitarian corridor is needed. I am just astonished why many our international organisations, authoritative ones, the whole enlightened Western world suddenly turned numb, dumb and blind and do not notice that a truly horrible tragedy had broken out with children, people who want to get out from gunfire,” Pamfilova said.