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MOSCOW, March 18, /ITAR-TASS/. Russian Ministry of Communications and Mass Media has compiled a project set to improve the relationship between subscribers and operators, in particular proposing simpler procedures for mobile number portability (MNP), the ministry’s press office said on Monday.
The document will streamline MNP procedure for state subscribers, in that they will only have to conclude an agreement with another operator that wins the tender, said the press office. Consumer’s debt to the donor operator will be repaid in accordance with their agreement.
The draft law also suggests operators should be obliged to inform subscribers of planned tariff changes in advance via SMS. This will allow people unsatisfied with new tariffs to annul the agreement or switch operator via MNP, said the ministry. So far, information about tariff changes is only available on operators’ sites.
Another innovation proposed in the document is counting all MNP terms from the date when new operator starts servicing a subscriber, not from the date of filing the application. Subscribers will be able to change terms of agreements with operators of both mobile and fixed-line communication remotely. Besides, fixed-line subscribers will be able to receive electronic bills upon request.