Press review: Iran may rock Turkish Stream’s boat and How Russia-US ties sway PolandPress Review October 23, 13:00
Russia committed to Iraq’s territorial integrity — LavrovRussian Politics & Diplomacy October 23, 12:58
Raqqa’s liberation does not spell downfall of IS, expert saysWorld October 23, 12:31
Russian defense contractor delivers second regiment set of S-400 missile systemsMilitary & Defense October 23, 12:04
Italy's Veneto to fight against sanctions policy towards RussiaWorld October 23, 10:33
Cyprus expects to increase tourist flow from RussiaBusiness & Economy October 23, 9:54
Japanese PM Abe preparing for new meeting with PutinWorld October 23, 8:42
Former Argentine president to become senatorWorld October 23, 4:19
Coalition wants Raqqa to be a Syrian center beyond Assad’s control — Russian senatorRussian Politics & Diplomacy October 22, 14:22
DÜSSELDORF, Germany, February 1, 2016/PRNewswire/. "The time is right for heroes" - with this motto Damovo will be represented once again this year at the CCW 2016 from 23rd - 25th February in Berlin. (Hall 3 Booth 8/H7) On four solution stations, Damovo and its partners will present exciting live demonstrations of the newest innovations in contact centre platforms, process optimisation, video in the contact centre, and a new generation of waiting queue. Damovo will also be inviting contact centre representatives to participate in their latest expert survey.
At the first solution station titled "Multichannel Orchestra", Damovo's team of experts will showcase tools which enable the seamless integration of various channels into one operative interface. Companies consequently receive a high-performance and flexible toolbox providing contact centre services, self-service applications as well as business automation integration.
The second solution station addresses the topic of "Intelligent Processes" - as processing service or sales issues will not become any less complex in the future. During a live demonstration Damovo and NICE will show how the contact centre can be optimised with only one tool and no "hard" integration into the IT processes.
"Visual Customer Experience is the theme of the third solution station. Visitors will have the opportunity to find out directly from Damovo's team of experts how to establish an audio-visual bridge between digital and stationary sales and service channels and thus create an extraordinary customer experience.
The live demonstration on the fourth solution station "Next Generation Queue" introduces a novel waiting queue which takes over the waiting period for customers, improves employee and customer satisfaction and permits savings in the cost of lines.
Visitors will also have the opportunity to participate in Damovo's current expert survey at the booth. All participants will receive a report with the survey results following the CCW.
For a free admission ticket please go to the following link.
This press release and the associated images are now available on the internet under http://www.damovo.de
Damovo provides technology based solutions to customers worldwide.
Our customers benefit from our 40 years of experience and competence - coupled with a well established network of partners. With our consultant approach - Understand, Deliver and Improve - and in cooperation with our customers, we identify the degree of contribution technology has to provide in order to achieve the company's goal - now and in future. The Damovo portfolio includes solutions in the field of Unified Communications & Collaboration, Enterprise Networks, Contact Centre, Cloud Services and Global Managed Services.
Damovo has local offices in Europe and offers worldwide services in more than 100 countries. Regardless of the industry sector or the geographic location, we supply our 2,000 customers with the necessary tools necessary in order to continuously achieve business improvements.
For more information on the web please go to http://www.damovo.de and on Twitter under http://twitter.com/damovo_de
Damovo Deutschland GmbH & Co. KG
Heerdter Lohweg 35, D-40549 Duesseldorf