Ukrainian Army units shell Donetsk Republic in first hours of newceasefireWorld June 24, 5:19
Politician says Russia vs Mexico football game will be interesting to watchSport June 23, 21:11
Kyrgyz president sees revival of relations with Russia as major result of his tenureWorld June 23, 20:49
Ex-premier says initiative to impeach Poroshenko stems from Ukraine’s economy collapseWorld June 23, 20:20
This week in photos: Confederations Cup opening and summer solstice celebrationsSociety & Culture June 23, 19:11
Turkish ambassador to Russia: Moscow and Ankara to join efforts in war on terrorWorld June 23, 18:45
Ukraine’s finance ministry files appeal to London Court against Russia in $3 bln debt caseBusiness & Economy June 23, 18:42
Ukrainian society tired of Poroshenko’s policy — expertRussian Politics & Diplomacy June 23, 17:58
Deutsche Welle sees Russian international broadcasters as threat to European ideasWorld June 23, 17:34
DÜSSELDORF, Germany, February 1, 2016/PRNewswire/. "The time is right for heroes" - with this motto Damovo will be represented once again this year at the CCW 2016 from 23rd - 25th February in Berlin. (Hall 3 Booth 8/H7) On four solution stations, Damovo and its partners will present exciting live demonstrations of the newest innovations in contact centre platforms, process optimisation, video in the contact centre, and a new generation of waiting queue. Damovo will also be inviting contact centre representatives to participate in their latest expert survey.
At the first solution station titled "Multichannel Orchestra", Damovo's team of experts will showcase tools which enable the seamless integration of various channels into one operative interface. Companies consequently receive a high-performance and flexible toolbox providing contact centre services, self-service applications as well as business automation integration.
The second solution station addresses the topic of "Intelligent Processes" - as processing service or sales issues will not become any less complex in the future. During a live demonstration Damovo and NICE will show how the contact centre can be optimised with only one tool and no "hard" integration into the IT processes.
"Visual Customer Experience is the theme of the third solution station. Visitors will have the opportunity to find out directly from Damovo's team of experts how to establish an audio-visual bridge between digital and stationary sales and service channels and thus create an extraordinary customer experience.
The live demonstration on the fourth solution station "Next Generation Queue" introduces a novel waiting queue which takes over the waiting period for customers, improves employee and customer satisfaction and permits savings in the cost of lines.
Visitors will also have the opportunity to participate in Damovo's current expert survey at the booth. All participants will receive a report with the survey results following the CCW.
For a free admission ticket please go to the following link.
This press release and the associated images are now available on the internet under http://www.damovo.de
Damovo provides technology based solutions to customers worldwide.
Our customers benefit from our 40 years of experience and competence - coupled with a well established network of partners. With our consultant approach - Understand, Deliver and Improve - and in cooperation with our customers, we identify the degree of contribution technology has to provide in order to achieve the company's goal - now and in future. The Damovo portfolio includes solutions in the field of Unified Communications & Collaboration, Enterprise Networks, Contact Centre, Cloud Services and Global Managed Services.
Damovo has local offices in Europe and offers worldwide services in more than 100 countries. Regardless of the industry sector or the geographic location, we supply our 2,000 customers with the necessary tools necessary in order to continuously achieve business improvements.
For more information on the web please go to http://www.damovo.de and on Twitter under http://twitter.com/damovo_de
Damovo Deutschland GmbH & Co. KG
Heerdter Lohweg 35, D-40549 Duesseldorf