MOSCOW, May 15 (Itar-Tass) - The Russian Post has set up a special commission to provide reimbursement to clients whose letters and packages were destroyed in a fire in the building of the International Post Exchange in Varshavskoye Shosse in Moscow.
The fire destroyed nearly 1,000 letters and small packages which arrived mainly from China and South Korea. The commission has been conducting the identification of the mail destroyed by the fire and is establishing the overall cost of the losses inflicted.
The parcels and the EMS-mail have remained intact, but part of the mail soaked through while the fire was being extinguished. At present, it is being dried and examined to see if it was damaged inside. Small letters and packages containing enclosures which remained intact will be re-packed and delivered to the addressee.
The Russian Post has been cooperating with the countries from which the mail destroyed by the fire had arrived so as to get concrete information. The Russian Post has forwarded its appeals to post operators of the countries from which the correspondence destroyed by the fire arrived.
According to the Convention of the Postal Union, the compensation for the lost mail is to be paid to the side which sends the mail. Thus, the Russian Postal operator is to compensate the damages to its foreign colleagues. The Russian customers of foreign Internet shops are entitled to a compensation for the goods, which failed to arrive, which is to be paid by the Internet shop.
The Russian Post is to inform its clients about the order of providing compensations on the corporate website of the Russian Post and by telephone of its information service.