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MOSCOW, February 7 (Itar-Tass) —— Lanta Tur Voyage plans to resume its operation within seven days, says a report posted on the tour operator’s website.
“Lanta Tur Voyage apologizes to all the tourists whose vacations were ruined, all agents who found themselves in a difficult situation and all partners affected by the company circumstances in one way or another,” the company said.
It said it was receiving claims from tourists and other buyers of the tourist product from 10:00 a.m. through 7:00 p.m. “While fully accepting our responsibility, we assure our tourists and partners that the company will concentrate on the timely consideration of the claims and they will be settled individually as much as possible,” the company said.
Lanta Tur Voyage, one of the largest and oldest tourist companies in Russia, suddenly stopped its activity on January 27. Thousands of clients failed to start their vacations abroad and tourists, who were already staying at hotels with Lanta Tur Voyage vouchers, experienced problems.
Prime Minister Vladimir Putin ordered Sports and Tourism Minister Vitaly Mutko to settle the problem of the Russian tourists on January 31.
VTB and Lanta Tur Voyage signed an agreement on February 1 to issue the tour operator with a loan of $7 million for five years so that it could pay the debts.
The company is over twelve years old. It covers 24 tourist destinations, such as Thailand, Vietnam and India.