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Rostourism does not receive complaints from RF tourists in Austria

January 10, 2012, 15:11 UTC+3

Russia’s Federal Agency on Tourism /Rostourism/ has not received from Russian tourists staying

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MOSCOW, January 10 (Itar-Tass) — Russia’s Federal Agency on Tourism /Rostourism/ has not received from Russian tourists staying in Austria any alarming information caused by the emergency situation in that country, the agency‘s press service reported on Tuesday.

“We have not received any requests or complaints from Russian citizens who are there,” Head of the press service Oleg Moseyev said, “and as the situation is improving gradually, they are unlikely to appear.”

Rostourism reports about fewer than one thousand Russians at all Austrian resorts.

“No tourists are stuck at resorts, all of them are being taken gradually from Austria, though with delays, but tourism operators solve these questions as they arise,” Moseyev said.

Executive Director of the Association of Tourism Operators of Russia /ATOR/ Maya Lomidze told Itar-Tass that despite the snow fall, the state of the resorts is good, and the ski lifts are working like always.

According to ATOR, the weather conditions have affected mostly the resorts, which are popular with Russian tourists – Ischgl and Soelden.

The resorts which remain for several days cut off from the outer world are Lech-Zurs, Klosterle, Stubai and Langenlois, and winter resorts Gargellen, St. Gallenkirch, Gaschurn-Partenen, and Montafon. The roads leading to the resorts are stuck with snow and cannot be cleared for the threat of avalanches. Experts say the situation may become clearer on Tuesday at the earliest.

Russia’s major aviation carrier Aeroflot Russian Airlines takes on board passengers with tickets for flights from Innsbruck, Salzburg and Munich, who failed to fly to Moscow from January 8 through to January 10. The company will offer to them its flights from Munich during January 10-12, no fines will be applicable.

According to Rostourism, over 135,000 Russians visited Austria in 2011, while in 2009 the number of tourists from Russia was slightly over 96,000. Experts of tourist sector say that the country is especially popular with Russians during New Year holidays, where the share of tourists from Russia makes about 20-30 percent of the total amount of tourists in Austria.

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