MOSCOW, November 2 (Itar-Tass) — A majority of citizens' complaints sent to head of the Investigative Committee (SK) Alexander Bastrykin criticize police, prosecutors and courts.
"The results of the reception of citizens personally conducted by the SK chief, Alexander Bastrykin, in different regions of the country, show that a majority of complaints relate to the work of police, prosecutors and courts. They do not concern the investigation into criminal cases handled by SK bodies," SK spokesman Vladimir Markin told Itar-Tass on Wednesday.
He explained that people are often unable to ensure an unbiased review of their reports and complaints or receive an answer to them from this or that department, and if the applicant belongs to the group of least protected citizens, they cannot get quality legal counseling.
"Many citizens registered for a meeting with Bastrykin said they regarded the SK as their last resort to find justice. Bastrykin accepts all their statements and issues orders to check them. If the subject of the complaint does not belong to the SK competence, Bastrykin sends an explanation to the applicant and forwards the statement to the appropriate agency," the spokesman said.
Many complaints come through the Internet reception center, through hot line and by mail, and all are reviewed.
"A large portion of them does not belong to the SK competence, but an answer is sent to each sender regardless, with information about further movement of the document," Markin said.
"A preliminary analysis of the statements to the SK chairman shows that just one-fifth of them concerns the SK's activities," he added.
Bastrykin ordered a thorough analysis of all statements which should show the information about the persons and agencies that drew most complaints. The SK promised to announce these results to the mass media.